About Verimark FAQ’s

• Who is Verimark and what does the company do?

  You can read more about Verimark on the About Us Page

• What is the history of Verimark?

  You can read more about Verimark history on the About Us Page

• Where are Verimark's stores located?

  You can visit the Store Finder page to see where Verimark Stores are located.

• How do I become a Verimark distributor?

  To apply for the sales/distributor position please forward your CV to the following email addresses based on the area you reside in
  
  [email protected] - (GAUTENG & SURROUNDING AREAS)
  [email protected] - (KZN BASED)
  [email protected] - (CPT BASED)

Ordering and Shipping FAQ’s

• How do I place an order on the Verimark website?

  You can place an order by visiting the Verimark website, create an account, and select the product you want to order. Add to cart and proceed to checkout.

• What payment methods does Verimark accept?

  You can make payment using the following methods
  
  

  • Credit/Cheque Cards (Payments with Paygate)
  • Instant EFT (with Ozow)
  • Interest Free Instalments via PayJustNow
  • Interest-free monthly payments using your credit card.

• What are Verimark's shipping options and delivery times?

  Delivery (Standard delivery takes place within 3 – 7 business days) - This may take longer in outlying areas

• How can I track my Verimark order?

  You can track your order after you have placed and received a confirmation. This can be done via email and the website.

Product FAQ’s

• What is the warranty on Verimark's products?

  All Verimark goods carry a 15 days money-back guarantee, at least a 6-month warranty. Visit Your Rights Regarding the CPA page for more information.

• How do I use a Verimark product?

  Products ordered on Verimark have videos on the website that you can watch to see how you can install or use a product.

• What are the product specifications for Verimark's products?

  Product specifications differ per product. You can find more information on the product page.

• Can I return a Verimark product if I'm not satisfied?

  If you are not entirely satisfied with your purchase, we're here to help. Visit Your Rights Regarding the CPA page for more information

Customer Support FAQ’s

• How can I contact Verimark customer support?

  You may visit the Contact Us page to reach us directly.

• What is Verimark's return policy?

  We will refund or exchange most goods if you return them within 15 days of purchase. Visit Your Rights Regarding the CPA page for more information.

• How can I cancel a Verimark order?

  You are entitled to cancel any transaction concluded on the website without any reason and without any penalty, within 7 (seven) days after the receipt of the product.

• What if I received a damaged or defective Verimark product?

  If your goods turn out to be defective within the first 6 months after you received them from us, we will repair them, replace them or give you a refund, provided that it is a material defect, and that the defect did not develop as a result of abuse, fair wear and tear, or through not following our or the manufacturer’s instructions.

Technical FAQ’s

• How do I install a Verimark product?

  Products ordered on Verimark have videos on the website that you can watch to see how you can install or use a product.

• What are the system requirements for Verimark products?

  Visit Your Rights Regarding the CPA page for more information

• What if I encounter technical difficulties with a Verimark product?

  You may contact Verimark Customer Care directly using the Contact Us page on the website.